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Make a claim

Our online process makes it easier for you to make a claim

  • 1.About you
  • 2.About your claim
  • 3.About your vet
  • 4.Summary
1

Let’s get started

You will need the following to hand

  • The invoice from your vet or pharmacy.

  • Your pet's full medical history (including any prescriptions for medication).

    Please note: If your pet has been treated for more than one illness or injury, each illness or injury will need to be submitted separately with an invoice and clinical history to support each part of the claim.

You can find your policy number in your policy document or if you log in to My Account.
As it appears on your policy documents.

Providing all the relevant information could speed up the processing of your claim as if information is missing, we will need to contact you or your Veterinary Surgery resulting in a delay. If you’re unable to provide these please contact your vet to submit the claim on your behalf. If you are not ready to claim, but need to ask a question, please see our FAQ's

The Kennel Club Ltd is an Appointed Representative of Agria Pet Insurance Ltd, who administer the insurance. Agria Pet Insurance is authorised and regulated by the Financial Conduct Authority, Financial Services Register Number 496160. Agria Pet Insurance Ltd is registered and incorporated in England and Wales with registered number 4258783. Registered office: First Floor, Blue Leanie, Walton Street, Aylesbury, Buckinghamshire, HP21 7QW. Kennel Club Pet Insurance is a trading style of Agria Pet Insurance.

Agria Försäkring is the UK branch of Försäkringsaktiebolaget Agria (publ) who are registered in Sweden with Company Registration Number 516401-8003. Registered office: Box 703 06, 107 23 Stockholm, Sweden. Försäkringsaktiebolaget Agria (publ) is authorised and regulated by Finaninspektionen in the jurisdiction of Sweden. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority (Firm Reference Number 623469). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.